The Well Managed Director Role at Capital One is a critical role that requires identifying risk, resolving risk events in a well managed way, leading the team as the organization moves to its destination state, finding value creation opportunities, and driving innovative and sustainable processes to reduce risk in the system through technology. The Card Core team is seeking such an individual to drive value back to the business and innovation through the use of technology.
The Card Core Well Managed team runs the Card Core platform controls and associated processes for the card business. This platform is the foundation of Capital One's Consumer Cardlife-cycle.
What "great" looks like for this risk leader is to provide visionary, yet practical leadership to balance minimizing risk to the business today while actively, and differentially enabling the risk ecosystem destination state for the modern Card Core platform. The risk leader for Card Core services will broadly interface with stakeholders across the Card Line of Business, and play a critical strategic role in modernization, as they will need to balance the "needs of today" with "enabling the future", which will translate into the following kinds of problem solving:
Strategically managing our team to achieve near and long-term goals
Proactively manage our product risk and health posture - and directly informing related functional requirements as we stand up the destination risk ecosystem
Drive risk management best practices throughout the organization and establish a culture of risk management discipline
Identify opportunities to strengthen process controls and implement new innovative controls
The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of development within the existing team and recruiting new talent, as well as play a horizontal connective role to elevate the culture, talent, operating rhythms, and inclusivity in the broader team as it to evolves and matures. This leader will manage a direct organization of ~10 direct process associates.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of building well-designed and robust risk controls and processes? Do you want to be the one who introduces change to minimize risk exposure for banking services for tens of millions of customers? Do you want to help change the way the team will manage risk for Capital One's modern core? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.
We want you if you are:
Intellectually Curious. You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.
Basic Qualifications:
Bachelor's Degree or Military experience
At least 7 years of experience in digital risk management
At least 8 years experience in Risk Management, supporting a technology function
At least 8 years of experience planning and leading IT audits or risk assessments
At least 5 years of People Management experience
Preferred Qualifications:
MBA or Master's degree
5+ years of experience in risk management
5+ years of experience translating business strategy and analysis into risk management innovation
Suggestions for Preferred Qualifications:
At least 5 years of experience performing data analysis in support of cybersecurity assessments and control design in a cloud environment (preferably AWS)
At least 12 years of experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination.
Cybersecurity and technology risk certifications such as Certified Information Systems Security Professional (CISSP), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM) or related certifications
At least 10 years of experience in performing Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks, including the NIST Cybersecurity Framework
At least 10 years of experience performing data analysis in support of internal risk assessments and control reviews
At least 3 years of Financial Services industry experience
Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
Consulting experience with a Big 4 firm is a plus
AWS security architecture experience is a plus
Proficient with G Suite / Google Workspace for reports, analysis, and presentations is a plus
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $181,800 - $207,500 for Director, Project ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
