Our well-known pharma client in the Northern suburbs is seeking a Web Content Manager to join their team through end of year.
This is a hybrid role ( 3 days on / 2 days remote) in Mettawa, IL.
In order to be considered for this Web Content Manager role, you must have:
1. Adobe Workfront knowledge and experience and hands on configuration expertise (and other tools like smartsheet, Trello, etc)
2. Digital Channel build process experience (email, web, programmatic display, etc)
3. Strong project management experience
4. Experience in supporting content workflow management
5. Good communicator, connector with teams, strong ability to document and capture requirements.
Summary: The Web Content Manager is part of the DL Channel Platform team and will be responsible for understanding and creating workflows, measures, and dashboards for DL Channels teams and Leadership in documenting those workflows for configuration in the internal work management systems.
Responsibilities include:
- Collaborate with cross-functional teams to understand business requirements, channel build workflows and identify opportunities for workflow optimization and system enhancements.
- Collaborate with cross-functional teams to understand business requirements and identify opportunities for measurements and dashboards supporting various tasks and projects.
- Design, build, and optimize project templates, workflows, reports, and dashboards to meet organizational needs.
- Work with IT and external vendors to integrate with other business systems and platforms.
- Act as a liaison between technical teams and end-users to ensure alignment on platform enhancements and updates.
- Provide training sessions, documentation, and support to users to ensure effective utilization of the tools.
- Act as the primary point of contact for user inquiries, troubleshooting issues, and resolving access or workflow challenges.
Qualifications:
- Bachelor's degree in business administration, Supply Chain, Manufacturing, or related field.
- 3+ years of relevant end-to-end marketing content creation, measurement, and dashboarding
- Understanding and/or strong learning agility for Pharma content supply chain processes, Material Review processes, content inventory management, and production planning.
- Proficiency in Adobe Workfront, including system configuration, reporting, and workflow design.
- Proficiency in Smartsheet, including system configuration, reporting and workflow design.
- Power BI proficiency preferred.
- Proficiency in Veeva PromoMats, including system configuration, reporting, and workflow design.
- Ability to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals.
- Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
- Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively
- Have strong attention to detail and exceptional written, verbal, and interpersonal communication skills, with the ability to train and support users at all levels (written and oral)
- Experience in Pharma preferred but not required.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
ashley.sella@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : AS30-1843060 -- in the email subject line for your application to be considered.***
Ashley Sella - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 03/03/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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