Job Summary
Responsible for planning and managing labor relations activities. Serves as subject matter expert and provides guidance to leaders and human resources business partners as required. Balancing time between projects, day-to-day activities and escalation response is a critical component for success. This position will focus initially on proactive initiatives designed to promote the employee experience.Job Description
Core Responsibilities
- Manages and supports the Company's Labor Relations function for Headquarters and Corporate business units including but not limited to long-term strategy, planning, research and execution. Supports field projects or initiatives on an as-needed basis.
- Collaborates with diverse cross-functional teams to identify and implement regular enhancements to proactive engagement and labor strategies and programs that drive business objectives and the employee experience.
- Manages the development, administration and maintenance of Labor Relations communications and training content, as well as contract interpretation and reference manuals regarding contract administration as needed.
- Consults with HR and business leaders to identify, recommend and oversee implementation of appropriate actions to accomplish resolutions of employee concerns.
- Advise management on labor issues, regulations, and best practices.
- Provide tactical support to both proactive and reactive labor and employee relations initiatives to include research, content creation, leader education, logistical planning/execution and more.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Risk Analysis; Employee Experience; National Labor Relations Act; Collaboration; Employee Engagement; Project Management; Training and Development
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
