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Capital One
Risk Manager, Change Management & Operations
Richmond, VA
Sep 7, 2024
Full-time
Full Job Description
West Creek 3 (12073), United States of America, Richmond, Virginia

Risk Manager, Change Management & Operations

Capital One's Governance, Valuations, & Innovation (GV&I) Team is a second line of defense function housed within the Credit Risk & Analytics (CR&A) Division. CR&A is responsible for Risk Governance, Risk Appetite, Credit Risk Policy, and Assurance Exam Management activities for the Commercial Bank. The team's contribution is critical in providing a foundation for sound risk management practices, complying with internal policies and regulations and exhibiting the overall culture of Capital One.

GV&I is seeking a Manager-level associate with experience executing risk management processes and creating efficiencies by continuously improving these processes, leveraging data and technology. The individual will partner with smart and passionate stakeholders across the Lines of Business, Product, Data, Technology, and Risk to enhance risk governance, controls, processes, and assurance practices, implementing changes that are strategic and transformative for the Bank.

This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong data analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. The individual will display leadership skills and be able to drive and motivate others in delivering flawless execution.

Specific responsibilities include, but are not limited to:

  • Administrating real estate valuation processes, systems, and data through day-to-day management and continuous improvement

  • Providing business insights and reports that enable stakeholders to make data supported decisions

  • Supporting delivery of GV&I's change program, including simplification of Policies and remediation of assurance findings

  • Partnering with the Lines of Business, Product, Data, Technology, and Risk to create efficiencies without compromising on controls and oversight

  • Formulating and implementing solutions, leveraging on technology as much as possible

  • Promoting GV&I's learning and culture by facilitating continuous learning activities and team interactions

Desired Skills:

  • Self-starter with a background in Financial Services

  • Understanding of commercial banking activities and the three lines of defense framework

  • Strong data analytical skills and and data management processes

  • Experience creating business insights and reports using analytical and data platforms (e.g., Quicksight, Snowflake) and structured query language (SQL)

  • Experience in structuring and executing change plans across an organizations complexities and managing stakeholders through the change

  • Independent problem-solving and discretion

  • Aptitude for synthesizing complex issues into a clear and concise summary

  • Proactive and results-oriented

  • Ability to establish credibility, trust and support within all levels of the organization

  • Strong written and verbal communication skills

  • Excellent attention to detail

  • Willingness to learn, adapts easily to change and confident with diverse thinking

  • Knowledge and experience using Microsoft Office applications and Google Suite

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 4 years of experience in risk management

  • At least 2 years of experience in business analytics

Preferred Qualifications:

  • Bachelor's Degree in Accounting, Finance or Economics

  • Experience in Financial Services

  • Experience with Credit Risk management practices including Real Estate valuation

  • 1+ year(s) of experience leading people or project teams

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Insurance
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Risk Manager, Change Management & Operations
Capital One
Richmond, VA
Sep 7, 2024
Full-time
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