Join us as a Prime Client Service VP. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. We are seeking a VP for our Client Service team in NYC to drive relationship management and provide exceptional service to hedge fund clients. This role involves proactive engagement, issue resolution, and collaboration with internal teams to deliver seamless experiences. The ideal candidate will oversee client activities, provide product expertise, and ensure smooth operations across various services.

To be successful as a Prime Client Service VP, you should have experience with:

Expertise in Prime Services web portal, reporting, and online tools
Strong understanding of margin calls, trade capture, settlement cycles, and asset servicing
Ability to manage client transitions to new products or platforms
Bachelor’s Degree

Some other highly valued skills may include:

Exceptional relationship-building and communication skills
Ability to multitask and remain calm under pressure
Strong problem-solving mindset with a proactive and solutions-driven approach

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in New York

This role is FINRA regulated

Minimum Salary: $155,000

Maximum Salary: $250,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Purpose of the role

To develop and execute sales strategies to generate new business, maintain and grow relationships with existing clients, and achieve revenue targets.

Accountabilities

Development and maintenance of relationships with clients, understanding their financial needs and objectives.
Presentation and pitching of financial products and services to clients, tailored to their requirements.
Liaison between clients and internal teams, ensuring smooth execution of client requests.
Stay updated on market trends, financial products, and industry regulations.
Collaboration with research analysts and other teams to provide clients with insights and market updates.
Negotiation of terms and agreements with clients to finalise sales transactions.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.