JOB SUMMARY

Ortho Technicians help orthopedic surgeons, who are physicians trained to treat and operate on the skeletal system. Ortho Technicians assist with patient care and may also be responsible for paperwork. An Orthopedic Technician is an integral part of a team that is involved withhealing bones. Casting and fixing bones is a hard procedure that is the responsibility of a trained professional, but it almost always requires assistance.

By maintaining high standards of excellence, a qualified Ortho Technicians will demonstrate the ability to support and further a patient-centered care culture. He / She will demonstrate the core values of WhidbeyHealth, which include working cooperatively with colleagues and projecting a service orientation toward all by supporting and meeting the hospital's goals for patient satisfaction, Standards of Behavior, and national quality core measures.

PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:

• Perform a variety of orthopedic related activities including applying and removing dressings, removing sutures/staples, applying, and removing casts and splints.
• Assist physician in back-office duties including rooming patients, taking vital signs and patient history, and assisting with minor procedures.
• Adhere to prescription refill protocol.
• Maintain confidentiality of sensitive information.
• Perform basic triage per specific office protocol procedures.
• Recognize and respond appropriately to urgent/emergent situations per protocols.
• Maintain work area, exam rooms, supplies, medications, and immunizations.
• Perform associated clerical tasks including scheduling, filing, recalls, etc.
• Work as a team member within the orthopedics department and all other departments.
• Document work processes as required.

JOB KNOWLEDGE & QUALIFICATIONS

Education

• High School Graduate or Equivalent.
• Completion of a Medical Assistant program.

Training and Experience

• MA with at least one-year appropriate experience in an orthopedic setting preferred.
• Knowledge of medical Terminology.

Certificates, Licenses, Registrations

• Washington State Medical Assistant Certification or Medical Assistant Registration Required.
• Certification by the National Association of Orthopedic Technicians.
• Must be state certified in Basic Life Support (BLS).

OTHER SKILLS & ABILITIES

• Ability to remain calm in stressful situations and think fast in emergencies.
• Computer proficiency to a level whereby the hospital documentation system can be used quickly and efficiently.
• Ability to think critically and analytically, and function independently.
• Solid oral and written communication skills.
• Detail oriented.
• Strong customer service skills.
• Ability to establish and maintain positive team relationships.
• Ability to follow directions and delegation from medical and nursing staff.

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