Description
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Summary:
Maintains patient safety by ensuring correct menu item selection in Computrition in compliance with physician prescribed Medical Nutrition Therapy (MNT). Assists patients in ordering meals through the menu line for the At Your Service (AYS) ordering system by selecting correct menu items according to the individualized needs of the patient. Maintains accurate patient database information in Computrition by correctly inputting physician MNT orders. Correctly assembles and distributes patient supplements and enteral nutrition products.
Responsibilities:
1. Assists patients with menu selections, when needed, as part of AYS assuring compliance with physician prescribed MNT, according to the individualized needs of the patient with full consideration of patient safety.
2. Maintains patient database utilizing Epic and Computrition by correctly imputing physician MNT orders, patient allergy information, and patient special services such as appropriateness to order through the AYS system.
3. Answers the telephone, taking messages and relaying information as needed. This includes answering the patient menu line.
4. Provides troubleshooting of patient meal problems to include referring patients in need of assistance to a registered dietitian.
5. Maintains accurate reports such as patients not appropriate to order (NAPS), patients who have missed 2 meals, required meal counts, etc.
6. Ensures correct menu item selection for MNT on AYS orders according the individualized need of the patient.
7. Conducts Performance Improvement monitoring, measuring, and tracking results using specified indicators.
8. Properly prepares patient nourishments and enteral nutrition products according to HACCP guidelines.
9. Stocks office supplies, as needed, and maintains organization of work area.
Other Information
Education Requirements:
● None required as long as other position qualifications are met.
Licensure/Certification Requirements:
Professional Experience Requirements:
● Minimum of one month experience and/or training in a nutrition care setting or equivalent and basic computer knowledge and skills. Customer service experience preferred.
Knowledge/Skills/and Abilities Requirements:
● Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families, and other employees of Rex Healthcare. Mathematical Skills: Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Job Details
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex FNS Main
Work Type: Part Time
Standard Hours Per Week: 20.00
Salary Range: $18.66 - $26.51 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
