KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide.

KJUS | Lead Retail Sales Associate | Vail, CO

$21.00- $23.00/hour plus 

Full-time | Vail, CO

Job Objective

To ensure our customers are serviced in a knowledgeable, professional, positive and efficient manner. This responsibility includes maintaining a premium presentation of the store, assisting customers with transactions and adherence to company policies and procedures within the store.

Primary Responsibilities

• Acting leader when manager is not present
• Professional customer service including active sales of all KJUS products
• Ensure the store always meets company standards with regards to merchandising, visual presentations, housekeeping and loss prevention requirements
• Organizing and monitoring inventory, restocking sold items and support ordering for special orders. Assist with ecommerce order processing
• Connect with customers in a knowledgeable, genuine, and helpful approach
• Assist with scheduling, re-order process, and reporting sales information.
• Proactively cover staffing absences for various reasons
• Handle point of sale, returns, exchanges, daily opening/closing of point of sale
• Assist with merchandising products to create a premium presentation of the store
• Retain a vast understanding of product knowledge
• Assist in planning and hosting in-store events and promotions
• Support goods handling: receiving product, labeling, merchandising, inform clients about delivery of ordered goods
• Restock sold items and support ordering for special orders.
• Assist with E-commerce order processing
• Ensure a clean point of sales including floor, changing rooms, mirrors, presentation displays, etc.
• Ability to work weekend and night shifts

Requirements

• High school diploma or equivalent
  • Associate degree preferred
• Minimum of 2 years of experience in retail or customer service experience
• Must be able to communicate fluently in English
• Moderate computer skills (MS Office, Outlook)
• Conflict resolution and de-escalation skills
• A passion for outdoor sports industry
• Occasionally long periods of sitting, standing, and/or walking
• Ability to stand or walk for more than eight (8) hours a day. Must be able to lift 30 lbs and carry boxes up and down stairs

Benefits/Comp

Generous commission of 1% on total store, full day sales, on any day worked a 4+ hour shift.

• Full time Associates (30+ hours /week) enjoy the following:
  • Benefits (eligible first of the month following 30 days of employment)
    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts
  • 401K after 60 days of employment
  • Employee Discount Program
  • Reimbursement for Ski Pass up to $1,000 (Must meet eligibility requirements)
  • Free Parking