IT Ops Sr Systems Administrator at Guild Mortgage in San Jose, CA

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Sr. Systems Administrator, IBMi plays an important role in the organization by performing a number of activities related to the company’s Information Technology functions. The role is primarily responsible, under general to intermittent supervision, for helping ensure the functionality of company software and IT systems. The Sr. System Administrator, IBMi installs software releases and system upgrades, evaluates and installs patches, resolves issues, maintains data backups, monitors system configuration, and performs other similar tasks. The Sr. System Administrator, IBMi assists with projects related to his/her functional area by performing related IT tasks as assigned.

Essential Functions

Install software and provide support of applications residing on servers as needed.
Analyze and monitor network security access, conducting user access reviews as necessary.
Assist in maintaining policies, practices, and SOX controls related to field of expertise; properly document policies, practices, and controls for future reference, updating information as needed.
Ensure adequate backup and replication of all systems under direction from the IBM Systems Manager.
Provide storage area network (SAN) support under direction from the IBM Systems Manager.
Use expertise to support and provide guidance to Helpdesk and PC Specialists; help resolve escalated issues as needed.
Assist with desktop related support and configuration tasks under the direction of the PC Manager.
Monitor / maintain Production, HA and DR systems – backups, patching, storage, other duties as needed
Develop and distributionperformance reporting using IBM tools
Perform off hours work and other duties as business needs arise.

Qualifications

Bachelor’s degree or equivalent computer-related degree from a technical school, or similar training, along with a minimum of five year of experience in system administration related role(s).
Good understanding of technical equipment and software packages.
Good understanding with:
IBM AS/400, IBM iSeries, IBM Power 9
EMC SAN and storage devices, IBM DS8000 Storage
VTL backups, BRMS, cluster environment
Performance monitoring
Apache Servers
IBM Web services
System maintenance (IPL, PTF, SAVSYS....)
CL programming a plus
Knowledge of IT security best practices.
An understanding of COBIT, ISACA, SANS Frameworks
Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
Ability to organize and manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
Excellent verbal and communication skills required.
Passionate about delivering excellence in customer service within a team environment.
Ability to read, analyze, and interpret general business/technological periodicals, procedures, and journals.
Ability to write procedure manuals.
Ability to be patient and train less experienced team members; respond to questions, build capability.
Ethical, with a commitment to company values.

Supervision

General to intermittent supervision, depending on experience
Uses sound judgment in executing core job responsibilities, considering downstream impact
Travel: 0 - 10%

Requirements

Physical: Work is primarily sedentary; occasionally walks and/or stands.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $94,000 - $128,000 annually

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

REQ#: ITOPS016662