Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager
A Health Unit Coordinator (HUC) is needed for Acute Care Cardiology and Nephrology Unit - 3 West
3 West Acute Care Cardiology and Nephrology Unit Specialties include: End Stage Renal Disease (ESRD); Post Renal or Heart Transplant; Chest Pain- Pre and Post Cardiac Catheter; Pacemaker/ AICD placement; and Autoimmune/Connective Tissue Disorders.
More about 3 West:
- 25 bed unit
- Nurse Assistant/Patient Ratio: 1:12
- Flexible self-scheduling
- Collaborative approach to patient care
- 2023 Accredited as a Chest Pain Percutaneous Coronary Intervention (PCI) Center from the American College of Cardiology
- 2023 Chest Pain- MI Registry Performance Achievement Award
- 2022 UNCMC Medicine Service Highest HCAHPS Rating for Rate the Hospital
- 2018 UNCMC Medicine Service Highest HCAHPS Rating
This is a 36 hours per week position; working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. Manager/department may change the shift based on the needs of the department. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks.
Orientation Schedule: Monday & Tuesday – Virtual with a 10am mandatory WebEx; Wednesday – 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday and Friday - Virtual.
Responsibilities:
1. Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
2. Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
3. Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
4. Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or customer service experience preferred.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: 3 West
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $17.43 - $24.05 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Evening Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
