Description

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Summary:

The Engagement Manager is an important part of UNC Health’s Strategic Planning team supporting development of the organization’s strategy. This position is responsible for leading the development of effective strategies across different regions, entities, service lines, and industry topics. In this role, the Engagement Manager will lead project teams and work closely with leadership to develop impactful strategies, develop hypotheses, conduct supporting analyses, and develop recommendations that are data-driven, thoughtfully designed, and aligned to organizational goals. The Engagement Manager will lead engagements and be expected to organize both individual and team responsibilities and work assignments to meet project goals. The position may also support system-level initiatives and partnership strategies, with opportunities to support both strategic planning and corporate development engagements. The position will interact frequently with system leaders and providers at all levels of the organization. Engagement Managers may also serve as a key liaison to clinical and administrative leadership with a system service line. The Engagement Manager will report to an Executive Director, Strategic Planning. This team is part of UNC Health’s Strategy & Growth division, which includes Strategic Planning, Corporate Development, the Transformation Office, and Strategy Analytics. A successful candidate will be highly motivated to take on complex project assignments, collaborative and effective working with teams, analytical and a strong problem-solver. Prior experience leading strategic consulting engagements is preferred. 

Responsibilities:

Strategic Analysis & Project Management: Lead 1-3 service line, entity, or corporate development projects or initiatives, ensuring timely and successful delivery. Conduct in-depth market research and competitive analysis to identify opportunities. Develop and implement strategic initiatives to drive growth and innovation. Collaborate with cross-functional teams to achieve strategic objectives. Identify and analyze complex business problems. Develop creative solutions and recommendations. Make data-driven decisions to optimize outcomes. 

Analytics: Understands data sources and tools. Analyzes sets of data accurately/efficiently. Aid in development of new models/approaches. Identifies takeaways from analytics and can build a data-driven narrative with input from Principal. 

Presentation Skills: Complete presentation-ready slides / documents summarizing work or analyses. Capable of presenting own work in front of broader audiences. Collaborates with leadership to deliver presentations to external audiences. Ability to facilitate and manage meetings with leadership involvement. 

Client Relationships: Works collaboratively with others, respected by peers. Proactively engages with leaders associated with project work. 

Leading People: Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success. 

Leading Change: Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance. 

Results Driven: Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.

Other Information

Other information:
Education Requirements:
● Bachelor's degree required. Master's degree preferred.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
● With a Master’s degree, the following work experience is required: Five (5) years of relevant experience or two (2) years at a top tier consulting firm with one (1) additional year of relevant experience.
● With a Bachelor’s degree, the following work experience is required: Six (6) years of relevant or three (3) years at a top tier consulting firm.
Knowledge/Skills/and Abilities Requirements:
● Understanding of healthcare industry trends and regulations.
● Proficiency in data analysis and problem-solving.
● Effective written and verbal communication.
● Ability to manage projects efficiently and meet deadlines.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Strategic Planning

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.