Usability Specialist
Position Overview
We are seeking a skilled Researcher to enhance our business through both qualitative and quantitative research methodologies. The ideal candidate will play a pivotal role in conducting comprehensive market research and consumer insights to inform design decisions and improve overall customer experience. This is a 6-month, 40 hours per week contract role.
Key Responsibilities
- Conduct qualitative and quantitative research to gather user feedback and insights.
- Design and execute user studies, surveys, and interviews to assess user needs and preferences.
- Analyze research data to identify trends and provide actionable recommendations.
- Collaborate with cross-functional teams including design, product, and engineering to integrate usability findings into product development.
- Present findings and insights to stakeholders and assist in translating research into design improvements.
- Stay updated on industry trends and best practices in usability and user research.
Qualifications
- 5+ years of primary research experience in both qualitative and quantitative research
Must understand a variety of market research methodologies and their applications
Ability to conduct research independently using internal tools without a research vendor (includes questionnaire writing, sample planning, discussion guides, activity guides, analysis, methodologies, diary studies, focus groups, programming, QCing, data processing and reporting)
Strong statistical proficiency with the ability to explain statistical concepts in an intuitive way
Ability to effectively influence and communicate cross-functionally with all levels; exceptional verbal and written communication skills
Ability to use a data-driven approach to problem solving and scaling
Ability to adapt rapidly in a fast-moving environment with shifting priorities and the ability to react quickly, dynamically, and intelligently
Strong client-management skills; ability to adapt to a variety of individual styles and approaches in order to deliver the appropriate insights and support each requires
Past experience working for a market research or consumer insights team at an entertainment company or research agency is a plus
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
donna.ruch@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : DR8-1834284 -- in the email subject line for your application to be considered.***
Donna Ruch - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
Creative Circle will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by Creative Circle on 12/23/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2025. CreativeCircle, Inc. All rights reserved.
