Who we are

With more than 13,000 stores in the U.S. and 84,500 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.

Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience - and we need your help.

About This Opportunity

The Category Support Supervisoris responsible for being a liaison between Category Management and Category Support teams by assessing,and consolidating Merchandising support needs and communicating these needs to the appropriate Category Support Coordinator forexecution. This position will monitor tactical execution of tasks and escalate delays or concerns as necessary. Directly supervises CategorySupport Coordinators.

Act as a liaison between assigned Category Management team and Category Support Coordinators.
Provide guidance to CategoryManagement on information that is necessary for tactical execution of strategic direction.
Build relationships with assigned PD(s), CMs, andZMs.
Communicate effectively with executive management.
Prioritize and allocate work activities among team members in a balanced andequitable manner.
Review work of team members to validate accuracy and completeness and monitor compliance with agreed upon servicelevels.
Aid the team in researching and resolving complex issues and communicate/escalate issues to the appropriate Manager as needed.
Facilitate training/on-boarding of employees including establishing general objectives, outlining activities to be performed and the desired end result, and identifying obstacles/issues that stand in the way.
Team performance management. Analyzes product information and reports onactivities completed.
Reviews product information in 7-eleven systems for inconsistencies.
Researches issues to identify root cause andrecommended resolution.
Communicates/escalates issues as appropriate.
Coordinate efforts required to resolve issues/special projects (i.e.compiling data, hosting meetings, coordinating with other departments, etc.)

Education: High School plus Equivalent Experience, or Bachelor 4 Year Degree.
Experience: 2 - 5 years of Retail Product.
Must possess a strong understanding of SEIinternal process and systems in order to properly supervise, train, and coach assigned Category Support team.
Able to obtain, evaluate andinterpret information to identify root cause and recommend action for resolution.
Highly organized and able to handle multiple tasks in adynamic environment.
Strong written and verbal communication skills. Comfortably and effectively communicates with Management.
Strong leadership skills in a retail/inventory environment, preferred.
100% work in office environment.

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